The Hong Kong Monetary Authority (HKMA) has issued a public alert regarding coordinated fraudulent schemes targeting customers of five major Hong Kong banks, the regulator announced on September 17, 2026. The scams involve fake websites, counterfeit internet banking login screens, and phishing emails designed to deceive customers into surrendering sensitive financial information.
- Affected Banks: The Bank of East Asia Limited, Shanghai Commercial Bank Limited, Chong Hing Bank Limited, Chiyu Banking Corporation Limited, and OCBC Bank (Hong Kong) Limited
- Scam Methods: Fraudulent websites and internet banking login screens
- Alert Date: September 17, 2026
- Reporting Channel: Hong Kong Police Force Crime Wing Information Centre at 2860 5012
The HKMA emphasized that legitimate banks will never send unsolicited SMS messages or emails containing hyperlinks directing customers to banking websites for transactions. Additionally, authorized financial institutions will not request sensitive data such as login passwords or one-time passwords through phone calls, emails, or text messages, including via embedded links in communications.
Customers who suspect they have fallen victim to these schemes should take immediate action. The HKMA advises affected individuals to contact their respective bank directly using contact information from official sources, providing details of their exposure. Victims should simultaneously report the matter to the Hong Kong Police Force’s Crime Wing Information Centre to ensure proper investigation and documentation.
The HKMA, established in 1993, serves as Hong Kong’s central banking institution and primary financial regulator, responsible for maintaining monetary and banking system stability across the territory.
